To Hila Oren, a city is a living organism that must be comfortable for its residents. That is why we should look at cities 20 years from now. With this perspective, she argues that nothing should be taken for granted as cities will change in a way people cannot imagine today. According to Hila, it is essential to have an open mind towards change, and be aware that citizens are city makers. However, cities still have challenges which need to be tackled. And communication and public-private partnerships can be the way to find effective results.
Residents inspire the city they live in. How can then a city improve this inspiration? Looking and listening to its own people. This is why the city of Tel Aviv has focused on listening to its residents in order to be a successfully smart city.