To Hila Oren, a city is a living organim that must be comfortable for its residents. That is why we should look at cities 20 years from now. With this perspective, she argues that nothing should be taken for granted as cities will change in a way people cannot imagine today. According to Hila, it is essential to have an open mind towards change, and be aware that citizens are city makers. However, cities still have challenges which need to be tackled through communication and public-private partnerships in order to find effective results.
Residents inspire the city they live in. This inspiration changes from city to city and the best way for improving it is looking and listening to its own people. This is why the city of Tel Aviv has focused on listening to its residents in order to be a successfully smart city.